Service centres in Mohali, Delhi and Mumbai with factory-trained engineers. Tell us what happened — we will route it to the right person.
| Request type | Priority | Typical first response | Channel |
|---|---|---|---|
| Line stopped / breakdown | Critical | Call-back within 2 hours; engineer dispatch as per location | Phone +91 62626 00044 · WhatsApp |
| Machine running with fault / quality issue | High | Same working day | Phone · WhatsApp · support@ |
| Spares order | High | Quote within 1 working day | support@radiancenterprises.com |
| Preventive maintenance / AMC visit | Normal | Scheduled within 3–5 working days | support@ · form below |
| Installation & commissioning | Normal | Planned with project schedule | Projects desk |
| Operator training / remote help | Normal | Within 2 working days | Video call · phone |
Prefer the full support desk? Raise a ticket on the support page →
Share your product, line speed and site — we will recommend the right machine, consumables and service plan within 24 hours.
